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ComplaintsforNRH Building & Remodeling
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Complaint Details
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Initial Complaint
01/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired NRH to demolish an old addition, build a new addition and build a simple stick frame garage on our property. The owner, *************************, was enthusiastic at first, but as time went on, we had to badger him via phone and text to continue the partially-finished job. When we could get him out to our home, he would only work for about half a day before leaving, and the process would continue the same way, with ever increasing phone calls to get him to return to the job. The man used literally every excuse you can think of to delay coming or not show up at all (had to get a full-time job to avoid foreclosure on his residence, our materials hard to procure, child was sick, truck broke down, employees quit, girlfriend problems etc.). When the first part of the project was finally finished (demolition), he then told us that the job price was likely going to change. The addition was our bedroom, so we were forced to move into the family room until the job was complete, which dragged out to more than a year once he broke ground, though he accepted the job 6 months before that time. We had to pay for several extensions to our building permit through this ordeal due to his stalling, and he charged us more for other parts of the job he already agreed to that he later tried to leave undone, or even worse, did incorrectly before looking at our blueprints. At the very end of the last permit extension we could have through the city, he essentially told us via text he no longer wanted to do the work at all because it wasn't on his schedule, forcing us to go through other contractors to complete it in a hurry. For the work he did do, it was done shoddily.- (bad lumber, poor workmanship (things not nailed correctly, laid out correctly or finished according to the blueprints), dump-like condition of the jobsite (our HOME)... You name it. This man has done this to at least one other person I have read about online. We hope others see this warning and avoid him like the plague.Initial Complaint
09/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We signed a contract with **** 4/9/2022 to have him tear down the original garage and build a larger pole barn in it's place. He requested over 70% of the final project amount due as soon as possible. His reasoning for this was so he could order supplies, since there's been so many issues with supply chain delays. The contract states estimated time to completion was 2 months. He was out within the week to tear down the garage and remove the debris. He was then out to pour concrete, which was an additional payment (outside of the original money down) of $7,700. Since the concrete was poured, communication has been minimal. He is claiming design phase issues and architects delay, however in the last month or so, communication had ceased. We've contacted an attorney to attempt to push this along, but there has been no response from that either. There is over $130,000 down, with nothing but a cracked slab of concrete to show for it. We are approaching 6 months. There's no garage, there's no driveway. We just want the job finished, as we contracted him out to do. We can't go into winter without a garage or driveway. We pulled permits, per his direction, in April 2022.Initial Complaint
07/11/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Signed a contract with General Contractor December 22nd 2021 and gave him $30,500 deposit, Job was suppose to start January 25th. He never gave me al info needed from sub contractors(licenses and insurance) so i could pull permits. It is now July 11th and I still haven't received any info. I keep getting told he'll give me info next week everytime I contact him.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.