Business ProfileforVestido Couture LLC

I provided this business a brand new American Girl doll. which was dress and and all. this was to create a dress for my daughters sweet 16 replicat*** ****************** but in the doll version. when i asked for status of the doll dress i kept gett*** the run around the business ( owner) kept tell*** me i would receive pics of the process which i didnt i didnt receive anyth*** until about 1.5 prior to the main event. at that point when she sent the process they has sewed the dress into the doll. the dress was not no where near what we had asked for . she kept blam*** it on her seamstress who she had fired. then she told she would have the new seamstress create a whole new dress. well 1 week prior to the event she sends me a photo which was not what we had talked about either. i then let her know i didnt like the dress and she agree to reimbursed me but after a few screams and insults . i then told her i would be pick*** up the american girl place doll when i pick up my daughters sweet 16 dress. which i did. when i got to the car i opened the box the american girl was not in the same brand new outfit i handed her the doll in I called her and she claimed i brought the doll like which i didnt beause its not the standard dolls outfit i asked where was the doll's dress. she kept yell*** and tell *** me was ly*** and try*** to rip her off. i have no reason to do such th***. I just wanted the doll as i handed it to them . she then hung up. i called back and text her and asked her what was she go*** to do about the dress. no response. i have text her numerous times ask*** for an answer at this point. she finally answered me and told me they would contact me once the dolls dress came in and i would have to return the black dress they handed me the doll in i have no problem with that im not try*** to keep another little girls outfit. its been 2 weeks and i called them to ask for a time frame of when i should receive the the dress. they decide to yell insult and hang up on me