ComplaintsforLittle Caesars Pizza
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Complaint Details
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Initial Complaint
06/02/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I went to the ****** location around 5:45 to 6:30pm and I was going to order pizza bites when the women refused to take my order and said they were only doing online orders only. I am reporting this store to file a complaint for discrimination and false advertisement acting under business rules and operations this is a takeout restaurant operating between the hours of 10:30am to 10:00 pm which I was denied service for no reason.Initial Complaint
04/01/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I always order online thru their portal. Today 3/31/24 at 11am was the worst customer service I have ever experienced at this location. Im filing this complaint because Ive seen other customer reviews about the negative attitude from the same manager in the past. This was pointless and didnt need to call a manager to explain how much sauce should be filled in a cup. I ordered 5 sauces and 3 were touching the lid and 2 were less than half. I asked if the 2 can be full and the manager stepped in saying I dont like how youre speaking to my employee! I said can you please fill the 2 sauces!!! The manager called me rude!!! I apologized even I wasnt rude. I felt emotional how I was treated by their manager saying that to me. I hope she isnt there when I order again! I made a complaint with their corporate online. She then filled the 2 sauces??? I dont understand I have to ask for a manager to get awful customer service explaining the sauces cups and then being called rude and the employee that dealt with me started laughing at me and has a big nose ring which didnt look professional to wear with spikes on it in a kitchen. I would like better customer service when I go back next time and not to deal with the manager who insulted me! No remorse at all!
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BBB Rating & Accreditation
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.