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Complaint Details
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Initial Complaint
12/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Flat roof was done by Make It Happened it was done completely new and started leaking in next three months I need him to fix the problem and stand behind the work.Business response
12/11/2023
**************** refused to make the final payment for the service provided. After completing the project, he asked for 2 months to make the final payment. We did not like that but agreed to give him time to avoid further actions. When it was time to pick up the final payment, he refused to make the payment, called the police, and caused ********************* to be under the influence and had a weapon with him. All this was a Lie. **************** called the police to remove ********************* from his property.
*********************, agreed to leave the property. We never called back to recover the payment. We decided to close the situation. **************** kept calling for a warranty for the roof that couldn't be honored due to nonpayment.
A year later after the project was completed **************** texted ********************* about a leak on his roof. We can't honor our warranty on his project.
**************** has a history of avoiding payments. He lost his license in 2018 for not paying his taxes.
You can file the supported documentation in the file section of this respondse.
Thank you,
*********************
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Contact Information
3245 Grove Ave Ste 202
Berwyn, IL 60402-3475
Business hours
Today,Closed
MMonday | 7:00 AM - 7:00 PM |
---|---|
TTuesday | 7:00 AM - 7:00 PM |
WWednesday | 7:00 AM - 7:00 PM |
ThThursday | 7:00 AM - 7:00 PM |
FFriday | 7:00 AM - 7:00 PM |
SaSaturday | 7:00 AM - 12:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.