Business ProfileforTCC Wireless, LLC

The location located at ************************************************* is committing mass amounts of fraud. The location seems to always have a new manager running the store yet with the same agenda. They will Bundle extra lines within your plan and tell you it will be x amount each month. What they are doing is not telling you that they are adding extra lines within your monthly quote. Me and multiple family member's of mine have been involved in numerous amounts of fraud against us at this location. Back in beginning of 2023 we had shopped at this location and started our service. When we started we activated 2 lines 55+. It wasnt until our first bill we noticed SyncUp Trackers were thrown onto our account without and product to show for it. Once I arrived back to confront them of this situation the Lady ****** became very confrontational. She demanded I leave the store and never return. She referred me to ******** care to solve my issues. I have a sales receipt that shows I paid the sales tax for a product never received. My grandson decided to start service in the earlier part of 2024 and after a few bills missed a payment. When he called to restore the service they wanted $60 restore charges to reinstate his service! They stated its $20 for each line on the account. When he asked why it was $60 since he only had one line they advised him that he also had 2 500mb Mobile hotspot lines on the account. He never asked for these lines. The lines had zero usage. He had went into a different location and the location advised him that the location he had went to is known for fraud. That location in ************* issued him a credit for the restore fee but also advised we contact the BBB. We have not reached out to TCC wireless. Next step is legal action.