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Find a Location

Pure Dental Spa has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pure Dental Spa

      107 W Lake St Ste 101 Bloomingdale, IL 60108-1027

    • Pure Dental Spa

      1222 W Madison St Ste 300 Chicago, IL 60607-2091

    • Pure Dental Spa

      1007 W Wellington Ave Chicago, IL 60657-4325

    Business ProfileforPure Dental Spa

    Dental
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Pure Dental Spa has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pure Dental Spa

        107 W Lake St Ste 101 Bloomingdale, IL 60108-1027

      • Pure Dental Spa

        1222 W Madison St Ste 300 Chicago, IL 60607-2091

      • Pure Dental Spa

        1007 W Wellington Ave Chicago, IL 60657-4325

      Location of This Business
      107 W Lake St Ste 101, Bloomingdale, IL 60108-1027
      BBB File Opened:
      2/23/2018
      Years in Business:
      15
      Business Started:
      1/28/2009
      Business Incorporated:
      1/28/2009
      Type of Entity:
      Corporation
      Alternate Business Name
      • Rajul Patel Professional Corporation
      Business Management
      • Dr. Rajul Patel DMD, Principal
      Contact Information

      Principal

      • Dr. Rajul Patel DMD, Principal

      Customer Contact

      • Dr. Rajul Patel DMD, Principal
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/13/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I haven't gone to the dentist in a few years so I decided I needed to rip the bandaid and go in for a cleaning and x-ray, I picked them because they appeared to have good reviews. After the x-ray they presented me with paperwork of a breakdown of the costs for 12 cavities (which to me at the time didn't sound right) and a deep cleaning, they divided it into right side of my mouth and left side of my mouth for the work. The right side was going to be $273 after insurance and the left side was going to be a bit more, closer to $650 after insurance. I signed paperwork agreeing that would be the amount I would pay and set up my appointment for the right side of my mouth. The first appointment went well, I paid $223 after the initial $50 deposit for setting the appointment date. I made the next appointment for the left side of my mouth a few days later in early July, this is when things began to get frustrating. They initially told me $650 for the left side of my mouth but when they called to confirm my appointment I asked them how much it would cost and they told me $293. I asked them why I was quoted a different amount a few days before and they told me someone had made a mistake. After the second appointment I paid $293 in full on my fsa card from my job, they asked if I wanted a receipt emailed, I said yes but it was never sent, they gave me a small piece of paper that looked like a regular store receipt after paying no invoice. A few days later my fsa said the dentist didn't give enough proof so they would not pay for it and asked me to pay the $293 out of my pocket. I asked the dentist for a detailed invoice to provide for my fsa account FIVE TIMES and each time they gave me a different paper, all with different amounts. Today I received an email that I owe them $1,888.20. I'm getting in trouble with my fsa because of the dentist and now the dentist is asking for more money too. I'm completely at a loss at this point

      Customer Reviews

      0 Customer Reviews

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