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          Find a Location

          Country Financial has 76 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Country Financial

              1701 Towanda Ave Bloomington, IL 61701-2057

            • Country Financial

              P.O. Box 2020 Bloomington, IL 61702-2020

            • Country Financial

              1711 G.E. Road Bloomington, IL 61702-2020

            • Country Financial

              P.O. Box 2100 Bloomington, IL 61702

            • Country Financial

              1711 GE Rd. Bloomington, IL 61702

            Business ProfileCountry Financial

            Insurance Companies
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1701 Towanda Ave

            Bloomington, IL 61701-2057

            Visit Website
            (866) 268-6879

            Customer Reviews

            1.23/5

            Average of 47 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            85 complaints closed in last 3 years

            36 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 99

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers Multi-Line Insurance Company.

            Business Details

            This is a multi-location business.

            Find a Location

            Country Financial has 76 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Country Financial

                1701 Towanda Ave Bloomington, IL 61701-2057

              • Country Financial

                P.O. Box 2020 Bloomington, IL 61702-2020

              • Country Financial

                1711 G.E. Road Bloomington, IL 61702-2020

              • Country Financial

                P.O. Box 2100 Bloomington, IL 61702

              • Country Financial

                1711 GE Rd. Bloomington, IL 61702

              Headquarters
              1701 Towanda Ave, Bloomington, IL 61701-2057
              BBB File Opened:
              2/4/1992
              Years in Business:
              99
              Business Started:
              1/1/1925
              Business Started Locally:
              1/1/1925
              Alternate Business Name
              • Country Life Insurance Company
              • Country Trust Bank
              • Country Capital Management Company
              • Country Companies
              • Country Mutual Insurance Company
              • Country Casualty Insurance Company
              • Country Preferred Insurance Company
              Business Management
              • Ms. Kendra Franklin, Customer Relations Coordinator
              • Mr. Jim Jacobs, CEO
              • Mr. Steve Denault, COO
              • Mr. Tim Harris, Executive Vice President
              • Ms. Rachell Sklamberg, Executive Vice President
              • Ms. Andrea Thorpe, Executive Vice President
              • Ms. Jennifer Vance, Executive Vice President
              • Mr. Dan Schick, Manager - Client Advocacy
              Contact Information

              Principal

              • Ms. Kendra Franklin, Customer Relations Coordinator
              • Mr. Dan Schick, Manager - Client Advocacy
              Additional Contact Information

              Fax Numbers

              • (309) 820-5739
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              85 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/21/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              I received a letter stating my 10 year term policy would be ending April 7th so my payment would be increased. I called my agent & we discussed several options & she was sending me info to read over to update my policy. On April 29th my account was overcharged. I called my agent but she didn't respond to any calls, text or emails. I called corporate on May 1st & May 24. I was told a request would be submitted for a refund & I would be mailed documents to make new policy. I called corporate 6/21/24 & was finally told my agent has to process my refund. I again explained she is not responding. To this date I haven't received any Info for setting up a new policy or my refund.
              Read More
              Read 84 More Complaints

              Customer Reviews

              47 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Elena R

              07/23/2024

              Country Financial has an insurance adjuster by the name of Jennifer D******** whom is completly off her rocker. In attempting to find out if a vehicle was repairable or deemed a total loss, she deflected by continuing to call me combative, hostile, amongst many other adjectives. Once she felt she was done, she proceeded to hang up the phone.
              Read 46 More Customer Reviews

              Local BBB

              BBB of Central Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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