Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Beko has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Beko

      1115 Hosler Dr Bolingbrook, IL 60490-3500

    Business ProfileforBeko

    Appliance Sales

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1115 Hosler Dr, Bolingbrook, IL 60490-3500
    BBB File Opened:
    2/16/2020
    Years in Business:
    7
    Business Started:
    11/18/2016
    Business Incorporated:
    11/18/2016
    Type of Entity:
    Corporation
    Alternate Business Name
    • Beko US Inc.
    • Beko Appliances USA
    • Beko Appliances
    Business Management
    • Mr. Adam Aukerman, Vice President
    • Mr. Zachary "Zach" Elkin, President
    • Orhan Anil Akgun, Secretary
    Contact Information

    Principal

    • Mr. Zachary "Zach" Elkin, President
    • Orhan Anil Akgun, Secretary

    Customer Contact

    • Mr. Adam Aukerman, Vice President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I bought a Beko stove from Furniture and Appliance Mart in Marshfield Wi on July 3, 2022 and have had nothing but trouble since day one. Furniture and Appliance Mart has been working with me dealing with repairs. Every major computer component on this stove has been replaced some a couple times. The techs have been in communication with Beko but will not replace this machine. They have been out here to the house making repairs at the direction of Beko. The last time they said they would replace the stove now we get emails and phone calls rejected from ***** the Wis regional rep for Beko. I have sent pictures of burnt food, videos of the stove taking over 45 to heat up to temperature. Some times it will work other times it wont! When you pay ******* for a stove you expect it to be consistent. I know the service department at furniture and appliance have been keeping get notes and I have all the messages about concerns and when things stop working. I want Beko to stand behind their product and replace obviously a machine that is a lemon. F&A have tried over and over again for them to get this situation taken care of with no solutions. I my self have called Beko left several messages for ***** to return my call with no return calls or emails.

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tom G

    1 star

    08/01/2024

    DO NOT PURCHASE FROM THIS COMPANY!!! Purchased a fridge/freezer for a new build and the ice maker broke within the first two weeks of being installed. It was repaired, broke again, and now the part is indefinitely backordered. Beko refuses to warranty it out and is mandating that the retailer we purchased from continue to send their repair-person our to fix it. This is the worst customer service I have EVER experienced. I would NEVER purchase from BEKO again and would NEVER recommend this brand to anyone. Complete garbage, completely useless customer service. I'd give zero stars if that was an option.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.