ComplaintsforGrease Monkey
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Complaint Details
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Initial Complaint
07/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 6/16 I took my car into Grease Monkey in *********** ** to check my Car A/C I talked to the manager Rod who told me that my A/C just need a recharge but the only way to see if it have leaks is to put air into it I can do it for ***** I agree 15 minutes goes by and I ask what was going on and was greeted with a rude attitude by one of the younger works he said what you want with rod we filling you A/c I said it was only supposed to be the ***** a/c just to make sure its no leaks,he replied it have no leaks your a/c working , he gets upset and tells rod and then they take all the air out of my car , then tells me its ***** when they did completely nothing. After getting my car back as I was driving home I noticed now no air at all is coming out of my a/c and little clear dots on my front window I pulled over to wipe it off and it was a glue sticky clear dot I called up to the shop and the same ride Young man tells me he dont know it could be gel it will come off and hang up the phone now days later I go to the car wash and noticed this glue dots are all over the hood and front doors of my car ! That will not come off and have messed up the paint on my car photos are attached as well.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.