Business ProfileforHidden Lakes Dental Care

Instead of Hidden Lakes Dental Care, they should be called "HIDDEN FEES DENTAL CARE"New patients: beware. This dental office charges $15 oral hygiene instructions per cleaning, which I would be ok with paying, had I been notified prior to my appointment. Unfortunately, because I was caught off guard and because I thought that perhaps I might have missed this fee in the fine print of the financial agreement, I paid it on the spot. (I hadn't missed it, I went back home and reviewed the paperwork I signed & it wasn't mentioned in there.)When I sent an email and questioned the charge, they didn't want to credit me back even after they apologized for not letting me know prior to my appointment and mentioned the letter that was mailed out to existing/old clients but acknowledged that I wouldn't have received it because I was a new patient. You would think, as a courtesy they would have waived it the first time, given the circumstances, but no.Highly disappointed at this situation. Needless to say, I will no longer be returning here. I would ideally like my $15 back and for them to start notifying new patients of the $15 fee.