Business ProfileforHyper Kidz Bolingbrook

Date of the transaction (PLAYFORFUN LLC): - 3/13/24: $328.49 (deposit) - 5/11/24: $553.81 (day-of payment -- note, this includes $50 onsite refund for admission of terrible services and overall experience following the party) - Total paid: $882.30 Event date: 5/11/24 Business committed to provide: Royal Party Package (Fri-Sun) - Link to description: ************************************************************************************* - Link to Birthday Party FAQs: ******************************************************************** - Royal parties get 2 full hours access to private party room. - Your host will take care of everything for you including, set-up, keeping the party flowing, escorting guests where they need to be, ensuring the guest of honor is happy, and cleaning up. Our hosts will work hard for you. Need something? Just ask! Nature of dispute: Services not rendered as described - not even close. Please see attachments for more details. Attempted resolution: The Customer Experience Manager **** called me yesterday and said the best they can do is a 15% refund. This is not sufficient. We are seeking a 75-100% refund. Booking ID: ********