ComplaintsforFour Leaf Moving
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Complaint Details
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Initial Complaint
11/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Literally a rip off!Called this company for moving help and furniture assembly. *** over the phone quoted me 185$ an hour and claimed it was a discounted price. Assured me that they could get it done! Honestly it was a mess from the start. First, they were late. Had my wife waiting for them at our storage unit for over an hour. Ok no big deal! Things happen so I let it to go. Then unloading the truck they just tossed boxes in the house definitely not paying attention to the ones marked fragile. ?? On to the furniture assembly, when I gave instructions on which items I needed put together one of the people they sent over literally said oh I dont know how to put stuff together so the manger sat in my floor and walked him through every single step. Now keep in mind im paying these people by the hour. Not to mention 2 boxes that they opened took pieces out and didnt even bother to put together! Now I have to sort that out and figure out which pieces go where! Of course they run out of time and say they will be back tomorrow. Fine with that! But with all the inconvenience they expect to me to pay them again after paying them almost 1300$ for them to damage my things and not even complete the job!I even asked for an invoice to see what I paid for because that was definitely not what I was quoted and its been 2 days now and I still have not received it! I even called the main off to discuss this and They guy said I should have known about the extra fees he didnt bother to tell me about ?? Didnt even offer an apology! Will definitely be filling a complaint with BBB because this is definitely fraud!Save yourself some time and a headache and choose a different company!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.