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Find a Location

Diel's Drywall and Painting has 1 locations, listed below.

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    Business ProfileforDiel's Drywall and Painting

    Drywall Contractors

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Bridgeport, IL 62417-2458
    BBB File Opened:
    1/2/2024
    Years in Business:
    1
    Business Started:
    3/1/2023
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Caleb Diel
    Contact Information

    Principal

    • Caleb Diel

    Customer Contact

    • Caleb Diel
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    ***** **** of Diel's Drywall and Painting submitted a bid of $1,600 that included materials, painting walls, ceilings, and drywall repair in a 12' x 9' bathroom as well as spraying knock down in a 145 1/4" x 198" utility room in our home. The bid was accepted on November 16, 2023. Work was started on the drywall in the bathroom prior to Thanksgiving. The first time he showed up to work he did not have any supplies to work with, so we supplied the drywall, mud, tape and screws. He called off of work several times due to sick children or having troubles. He was off for a previously scheduled vacation but missed his flight home. He failed to call and let me know he would not be there. Multiple times he said he would be there but did not show up. I understand contractors have multiple jobs going on at one-time however it should not take weeks to fix a small area of drywall in a 12' x 9' bathroom and paint it. The last time I had contact with ***** to ask him when he was coming back to finish the job, he was very rude and unprofessional. I paid him in good faith because I was off on Wednesday's. He was supposed to finish up the paint job on Thursday and be gone on vacation on Friday. Instead, he called off due to sick children on Thursday. Said he would be back on Friday. Did not show up on Friday. Children were still sick. Left for vacation. Supposed to be back on Monday. Missed his return flight home. Showed up for work on Tuesday but did not have the proper supplies in his truck because he took them out since he was off for vacation. Came back on Wednesday to paint. Painted the bathroom Sherwin Williams Juneberry two coats (paint we supplied). Thought this was sufficient coverage for a room that was previously painted off white. The off white from before was still showing through in some spots! I tried to contact ***** MULTIPLE times to see when he was coming back to finish the job and was ignored multiple times until I was rudely told off!!!!

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Nicole W

    5 stars

    05/15/2024

    Caleb was extremely professional from start to finish. Price was fair and job was completed in a timely manner. He went above and beyond, even repairing walls he didn’t quote just to be kind. He did an amazing job. Would 100% use again in the future!!

    Local BBB

    Tri-State Better Business Bureau, Inc.

    BBB Reports On

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