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Find a Location

Hydroforce Cleaning Systems Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHydroforce Cleaning Systems Inc

    Fire and Water Damage Restoration
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Hydroforce Cleaning Systems Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      8918 S Octavia Ave, Bridgeview, IL 60455-1912
      BBB File Opened:
      12/20/2017
      Years in Business:
      7
      Business Started:
      4/24/2017
      Business Incorporated:
      4/25/2017
      Type of Entity:
      Corporation
      Alternate Business Name
      • Hydroforce Cleaning & Restoration
      Business Management
      • Mr. Joseph Pacella, Owner
      Contact Information

      Principal

      • Mr. Joseph Pacella, Owner

      Customer Contact

      • Mr. Joseph Pacella, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Preparing for and recovering from flooding

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/10/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      They did not fulfill scope of work

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      LaSandra H

      1 star

      11/06/2023

      Charged for services they did not provide. Violated my privacy rights by posting invoice on my door for everyone to see. Fear this company will retaliate against my family.

      Hydroforce Cleaning Systems Inc Response

      11/21/2023

      To whom it may concern,

      On March 31st, 2023  around 6:30PM you called us to your home due to an emergency situation where your basement had flooded. We arrived to your home around 7:45PM and started to document the damages. Prior to starting any work our project manager presented to you an ****************** authorization" which is signed and dated by you (*****************************) on 3/31/2023. This contract very clearly states the scope of work to be performed, how the work will be billed, and the due date of the payment. We then proceeded to perform the work outlined in the contract.  On March 31st, 2023 we had multiple technicians work in your home until midnight to extract water, tear out baseboards, clean, set up drying equipment, and other services outlined in the scope of work. From there we monitored the drying progress daily and eventually had two technicians pick up all drying equipment on April 3rd, 2023. When the job was done we presented you with a line by line bill. To date we have not been paid anything for the services provided to you. We have followed up multiple times and you have not responded to any of our calls, emails, or texts. We posted a final notice on your door that said "Last Notice. Please call to make payment" which is not threatening. 

       

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