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Find a Location

CD One Price Cleaners – Broadview, IL has 1 locations, listed below.

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    Business ProfileforCD One Price Cleaners – Broadview, IL

    Dry Cleaners
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/14/2017

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2812 S 17th Ave, Broadview, IL 60155-4718
    BBB File Opened:
    1/17/2017
    Years in Business:
    23
    Business Started:
    1/1/2001
    Accredited Since:
    3/14/2017
    Alternate Business Name
    • Cleaners Depot Franchise, LLC
    Business Management
    • Mr. Rafiq Karimi Jr., Corporate Manager
    Contact Information

    Principal

    • Mr. Rafiq Karimi Jr., Corporate Manager

    Customer Contact

    • Ms. Caroline Dutka, Marketing Coordinator

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In May 2024 I took two separate sets of dry cleaning to CD one cleaners located in Broadview, **. I received two separate cleaning tickets. One cleaning ticket received only was for my beautiful off white two piece (jacket - pants) ****** ***** suit.Purchased April 24, 2024. I still have the purchase receipt. The receipt also includes tailoring costs. I promise the suit was worn only one time to a funeral on Saturday morning April 27, 2024. ****** Funeral Home on Southside of *******. For the record I take pride in my precise dressing and never wear white twice which is why I had the off *********************** ***** suit cleaned on one ticket by itself. When I received a text my cleaning was ready my assumption was my beautiful off white pants suit would be wear ready. Not so, my off white suit was dingy, dull and dark spotted.I took my suit back to the cleaners (where it remains) and complained to a staff member.I received a text message within a few days went in and submitted both of my CD one cleaners tickets. One cleaners ticket was the original first ticket for $4.97 each item.$4.97 jacket - $4.97 pants. The second cleaners ticket was submitted with original ticket was $0.00. My thoughts were at the time submit my tickets in good faith because for certain everything would be fine now with my pants suit. NOT SO. My suit was presented to me dull and spotted.I refused to accept the pants suit in yet another incomplete dry cleaning condition and noticeable dark spots. It was explained to me we do bulk cleaning. My response was are you telling me you all clean white and/or off white in bulk with dark colors that could possibly bleed??I left the ****** ***** pants suit (2nd time) again. Today Monday, June 17, 2024 I received a verbal call from CD one cleaners requesting to speak with me. I was asked did I leave a suit at CD One cleaners? I replied my 2 piece garments were left for 2nd dry cleaning. When I asked was my suit ready she said what was wrong? Help!
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    Customer Reviews

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