Business ProfileforNational Claims Services, INC

Date of Transaction:Started on 7 Jan 2024 Present.The amount of money you paid the business:N/A This is processing a permanent change of station moving damage claim (determining how much will be provided to me for compensation of damages while moving from **** to ******* for active-duty military service. What the business committed to provide you:A fair evaluation of the damages my household goods received, then provide a fair compensation value based on the full replacement cost of the damaged item. (Attached email string First Email String_Military HHGS_ Claim Info R24737 (Action Required) and MSG ************ Claim Breakout)What the nature of the dispute is:Unfair evaluation of damaged items. (Attached email string Second Email String_Military HHGS_ Claim Info R24737 (Settlement))Whether or not the business has tried to resolve the problem:An attempt to provide rebuttal was submitted and I was told to wait while it gets investigated, but have not heard anything since March 5th, even after reaching back out on April 20th. Account / Order / Tracking Number:Claim number R24737.Note: The links in the first email string PDF do work and will open the site that has all the damage photos uploaded and that were provided to the claim adjuster for review when everything started in January. The "breakout" PDF shows the total compensation requested at $5,751.97 vs. the amount recommended for replacement in the seconde email string PDF only at $1,141.11, which is highly undervalued based on all the many items that were damaged during this military move.