Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Robert Bosch LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Robert Bosch LLC

      2800 South 25th Avenue Broadview, IL 60155-4532

    • Robert Bosch LLC

      P. O. Box 4601 Carol Stream, IL 60197-4601

    • Robert Bosch LLC

      2800 S 25th Ave Carol Stream, IL 60155-4594

    Business ProfileforRobert Bosch LLC

    Major Appliance Services
    Multi Location Business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    General Brnovich Secures More Than $6 Million in Consumer Fraud Settlement with Mercedes-Benz and Robert Bosch LLC

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below. 

    On November 18, 2022, Arizona Attorney General Mark Brnovich announced a consent judgment with Robert Bosch LLC to resolve false advertising claims involving so-called "Clean Diesel" vehicles. Under the consent judgments, Robert Bosch LLC will pay $525,000 in penalties. In 2020, a complaint that was filed against Mercedes-Benz was amended to include Robert Bosch LLC. The Attorney General's Office alleged that Bosch developed, manufactured, marketed, tested, and sold the electronic diesel control that allowed Mercedes to manipulate emissions controls and that Bosch marketed "Clean Diesel" to the public. For more details, go to General Brnovich Secures More Than $6 Million in Consumer Fraud Settlement with Mercedes-Benz and Robert Bosch LLC | Arizona Attorney General (azag.gov)

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Robert Bosch LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Robert Bosch LLC

        2800 South 25th Avenue Broadview, IL 60155-4532

      • Robert Bosch LLC

        P. O. Box 4601 Carol Stream, IL 60197-4601

      • Robert Bosch LLC

        2800 S 25th Ave Carol Stream, IL 60155-4594

      Location of This Business
      2800 South 25th Avenue, Broadview, IL 60155-4532
      BBB File Opened:
      12/22/1991
      Years in Business:
      117
      Business Started:
      9/6/1906
      Business Started Locally:
      9/6/1906
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Raymond Nowicki
      • Mr. Michael Mansuetti, President/CEO
      • Ms. Maximiliane Straub, EVP/CFO
      Contact Information

      Principal

      • Mr. Michael Mansuetti, President/CEO

      Customer Contact

      • Mr. Raymond Nowicki
      Additional Contact Information

      Fax Numbers

      • (708) 865-5579
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/03/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      BOSCH REFUSES TO SEND ME TO THE CORRECT DEPARTMENT FOR CRITICALLY NEEDED ASSISTANCE.I AM DISABLED WITH POSSIBLY CANCEROUS TISSUE AND CANNOT AMBULATE EASILY.I AM A US VETERAN.MY WATER HEATER HAS GIVEN ME NOTHING BUT GRIEF SINCE I PURCHASED IT 7 YEARS AGO.I HAVE REPLACED 2 THERMOSTATS, AND NOW THIS ONE NEARLY CAUGHT FIRE AND SMOKED UP MY ENTIRE HOME WITH NOXIOUS FUMES.BOSCH DOES NOT GIVE THE OPTION TO GET TO THE CORRECT DEPARTMENT VIA THEIR WEBSITE, AND THERE IS NO LINK OR CONTACT INFORMATION TO GET TO THE RIGHT DEPARTMENT.I AM A RETIRED IT TECHNICIAN, AND I AM FULLY CAPABLE AND QUALIFIED TO INSTALL, ***** AND DIAGNOSE THE ENTIRE SYSTEM, WHEN I AM HEALTHY.I HAVE NO HOT WATER NOW, AND NO WAY TO RESLOVE THIS ISSUE.***THIS IS HEINOUS***
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mark B

      1 star

      04/14/2024

      While still under warranty, the Bosch branded junction box for our 800 series dishwasher caught fire. Not only did the box burn up, but the electrical short damaged our dishwasher. We had technicians out to our home ???????? ??????????, and eventually it was deemed unrepairable by Boschs own repairmen.***** then informed us they considered it an installation problem, and would not honor the warranty. Please search Bosch dishwasher fire on the internet, and you will find these boxes are catching fire on a reoccurring basis everywhere. Bosch also refused to communicate to us by email in an obvious measure to not leave a paper trail for this. This product could literally kill you.

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.