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Find a Location

U S Music Corporation has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • U S Music Corporation

      1649 Barclay Buffalo Grove, IL 60089

    • U S Music Corporation

      1000 Corporate Grove Dr Buffalo Grove, IL 60089-4550

    Business ProfileforU S Music Corporation

    Music Instrument Store
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    U S Music Corporation has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • U S Music Corporation

        1649 Barclay Buffalo Grove, IL 60089

      • U S Music Corporation

        1000 Corporate Grove Dr Buffalo Grove, IL 60089-4550

      Location of This Business
      1649 Barclay, Buffalo Grove, IL 60089
      BBB File Opened:
      2/7/1990
      Years in Business:
      44
      Business Started:
      9/1/1979
      Business Started Locally:
      9/1/1979
      Alternate Business Name
      • Washburn International
      • U.S. Music Corp
      Business Management
      • Mr. David Steffen, Customer Service Manager
      Contact Information

      Principal

      • Mr. David Steffen, Customer Service Manager

      Customer Contact

      • Mr. David Steffen, Customer Service Manager

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/14/2022

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      I sent an amplifier for repair. It took several months to complete the repair which was acceptable considering it was during the ******19 lockdown. When the Eden ******** 550 amplifier arrived by mail the amplifier wasn't performing to specifications. I sent ** Music Corp an email with a video demonstration of the failing amplifier. ** Music Corp issued a **** return label. Several days passed and I received a call from their technician ***** who was calling from ***********, he insisted "this is how the amplifier functions and stated it was indeed repaired." The amp was returned to me and I began to email with *********************. ***** also insisted the amp was repaired and tried to persuade me in thinking I was using the wrong speaker (an 8ohm 12" Greenback). Because of lockdown I had no way to test it on what ***** said, "was an official bass guitar speaker." When I was able to test the amp on other speaker he amp failed. I've been trying to contact ***** by email and phone without a reply.

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      BBB of Chicago & Northern Illinois

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