ComplaintsforThermopol-Mechanical Inc.
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Complaint Details
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Initial Complaint
10/05/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I was provided a quote for $17,000 to install 2 furnaces, 2 a/c units, 2 humidifiers, and all duct work in my home. I paid the business $8,500 before they started. The company installed the duct work and then did not answer my calls for 45 days. On October 1, 2022, I told the business I would file a complaint with the BBB because they stopped answering my calls and requests to finish the job. The business said, "Find someone else to continue, I'm not continue your project." I want money refunded to me for work that was not done including money that was given to the business for equipment. At this point, I have $8,500 left and I cannot pay for 2 furnaces and 2 a/c units, 2 humidifiers, and install for $8,500. I have received quotes from other companies for over $13,000 to finish the job. I want $5,000 back from this company. I believe they did $3,500 worth of work. They also have delayed my project because of their refusal to communicate with my and just quitting the job for no reason.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.