ComplaintsforDestiny Attic Insulation
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Destiny did a poor job and damaged my home in the process. There is attic spray foam leaking through my bathroom ceiling vent, damage to my lawn, no clean up done after the job, stairs chipped to my basement. We contacted Destiny the day after the workers left and asked them to review our photos and requested the manager/contractor contact us and come to our home to see the problems. They do not respond to our request and they charged us even though we stated we wanted these problems addressed before making final payment. The manager of the job came by one time early on and did not call or contact us despite our issues we raised. We have no idea if the work we have on our contract was completed as nobody will review this with us at Destiny. We emailed, texted, and talked on the phone to a billing person but cannot seem to get connected with a manager or the person who contracted the job with us.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.