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Find a Location

Shelton's Towing and Recovery has 1 locations, listed below.

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    Business ProfileforShelton's Towing and Recovery

    Towing Company

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 353, Carbondale, IL 62903-0353
    BBB File Opened:
    1/5/2016
    Years in Business:
    9
    Business Started:
    10/31/2014
    Business Started Locally:
    10/31/2014
    Business Incorporated:
    10/31/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    December 9, 2022 Sheldon towed my car from a police parking lot. I was not given any notice as required by law. This was public property, my car was not a hazard nor a nuisance (see Illinois vehicle code ILCS 625), police did no inventory of my car, so Sheldon can not allege it was part of any criminal act, no citations were given. I spoke to Sheldon & explained yes I gave permission to my friend to drive it & claim his tools from my car & I would be back to pay and get my car. (Sheldon told me & *** wasn't anyone getting anything until he got his $680( I believe). When I did finally call to get my car Sheldon told me he sold it and all it's contents. The law requires him to notify me by registered certified mail ( see Illinois vehicle code). Sheldon did give me my keys on our earlier meet when he refused ****** his tools. Said something about a person being arrested in November for something. Sheldon is a tow truck owner. Not an attorney. Not law enforcement. What ANYONE ELSE has done is of no concern of his and certainly not mine or my cars debt. Innocent until proven guilty. (please note ******* ** dismissed all charges against my friend ****** ****, driver of my car. If Sheldon wants to use that like he did in ***'s complaint then again I must refer to the Illinois vehicle code, and if charges are dropped the vehicle is to be returned at no cost. By law, to tow my car from public property, I MUST be given notice. (Sheldon's reason was no SIU parking pass. Then after I told him I'd be back to get it to please stay in touch with me, ( he copied my license so had my info), he sold it with out any notice as required by state law and the DUE PROCESS CLAUSE of the Constitution. I have since spoke to AT least 15 people who have been towed by Sheldon, and EVERYONE says he steals, lies, and they usually lose their car despite being legal and having money. Make him produce the clreturn copy of ANY NOTICE he sent. Make him show you police inventory search receipt.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Daniel P

    1 star

    09/08/2023

    ********* towing is a crooked organization. I parked my friend's car at the Carbondale *********************, public property. ********* towing, took it upon herself to tow the vehicle cuz it didn't have a parking permit for the college. He refused myself and the owner of the car anything out of the car till he got thousands of dollars for the tow. He refused me all of my tools in the car which had my name on them and I have receipts. Then a couple months later he know he tells me that he auction the car and all of its belongings off. He was supposed to use certified mail per the law yet he didn't. He stole my friend's car he stole my tools he violated our due process rights and violated every single procedure he was supposed to use to tow a vehicle

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