ComplaintsforSEVA Beauty
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Complaint Details
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Initial Complaint
05/17/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Good afternoon, My name is *****************************. A month ago I went to Seva Beuty in side ******* in *******************************************************************************************. I went to get my lashes done, eyebrows threat and tinting in eyebrows. The lady kept poking my eye and eyelid while putting on my lashes and it got my eye swollen and irritated. I paid $50.00 for my service and as I walk out the store half my lash felt off and I had glue all over my eye. I went back inside and asked if they can please fix it, very rude young lady said they will fix it but no refund when I never asked for a refund. I seen she was very mad so I asked her if you don't want to fix it I will rather have my refund and go else-where to get them done correctly. She said no no no refund sit down now. I sat down and I don't know if it was done intentionally but she poor a lot of glue all around my eye, it was hurting me so much I started to cry. I told her I will call the cops if you don't remove all the glue off my eye, she wiped it down and as she was wiping it down she said not to come back again. I asked to speak to their manager and they said they had no manager. I said well I need to speak to whoever is in-charge and they said they can't help me. I called a few days later to see if I can speak to a manager and they said the manager was not there. I asked if I can get a call back from any hiring manager and they said okay but have not received a called as of yet. It has been a month and have not received a call. I try to make a dispute through my bank but they don't handle issues like this they recommended me BBB.ORG I did upload pictures on how my eye was that day. I hope this enough information to help support my claim.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.