Business ProfileforRSP Heating & Cooling

I asked for a quote for a heat pump. They came and quoted. Missed the second heat pump didn’t have a circuit board so it wasn’t able to be a heater only AC. After install of a brand new heat pump *** did not wire it correctly and scorched electrical mark on the brand new heat pump still shows. Did not replace the drain line. Water and mold damage throughout entire two car garage and crawl space. *** sent their own contractor who refused to clean up the mold. Stole the peg board and cut the king stud and jack stud. Continued to hide the damage with plywood. The sill plate is mold ridden and rotted refuses to replace. “I don’t know how to replace it. It holds up the entire wall.” Was stated by ***** ******* their subcontractor. Stairs are still molded and carpet remains intact after stating it would be replaced. Bags of trash and wet insulation left in my garage. Entire roll of insulation left uninstalled. Threshold in the bathroom can not be covered with flooring because it’s so uneven. After multiple attempts to communicate with the company. I voiced concern with the contractor due to long criminal record and acting irrationally at my house. The contractor says “ I will ask *** what they want me to do. You aren’t paying me. It’s up to them.” *** reply was “well no one else has complained so I don’t see the problem.” After contractor left the job site unfinished *** states they have done all they can do and refuse to finish promised work. I am left at least with a house that didn’t burn down.