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Complaint Details
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Initial Complaint
11/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We had gotten the run around from this company for months. We were told the amount of money we would be getting back from the Illinois shines program. We got back a lower amount of money. They told us that it is due to them giving us lower watage system. We did not agree to this change. ********* said that we did sign to agree to the change, however she had no proof that we signed anything before the units were installed. They switched the units we were supposed to get and didn't have us sign anything until months after the panels were installed. We did not approve changes and if we did, we were unaware. After we signed initially, we had no reason to think that the panels would be any different than what we were given a price for and paid for, which would have given us the same incentive back that they had told us. I am ready to file a class action suit against this company for their actions if they do not make up the difference of the money that we should have gotten back. I am sure that we can't be the only ones who have had trouble with this company and others would join the suit
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.