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ComplaintsforInternal Income Inc
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Complaint Details
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Initial Complaint
09/05/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I had hired Internal Income to file my personal income taxes.- For the taxes filed for the year 2020 I received a notice dated April 11, 2022 from IRS which showed my taxable wages were under-reported by $45,840, HSA disbursements by $1,743 which resulted in $11,664 Total payment from me to IRS.- Breakdown of my $11,664 payment to IRS: - Accuracy Related Penalty: $1,885 - Interest: $353 - Taxes: $9,426 - Once I received the notification from IRS on Apr 11, 2022 I tried contacting Internal Income to help address this matter with IRS but received no support. I called Internal Income at the phone # ************ numerous times but calls went unanswered; emails sent (at ******************************************************** on 4/20, 4/28, 5/3, 5/5 all went unanswered . Due to IRS deadline (May 11, 2022), I paid the above balance of $11,664 to IRS.- I relied on Internal Income to file my taxes (paid service). Instead of any support / financial compensation for their error I have received only unanswered calls / emails.- As a resolution I would like for Internal Income to compensate me for the charges occurring due to their ******************* $2,238 - Accuracy Related Penalty: $1,885 - Interest: $353
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.