8 Customer Reviews
Review from Holly M
5 stars09/06/2024
***** had a very quick response time to my call to repair my GE dishwasher (almost a week ahead of ABT). When replacing the gasket didn't completely stop the leaking appliance, ***** diagnosed a rusted base. ***** totally refunded the repair costs I'd already paid and only charged me for the service fee of $89. No other company has ever done that for me. I'm now replacing the dishwasher. :)Review from Lynn W
5 stars05/09/2024
Called and got an appointment for the next morning. The tech arrived on time and diagnosed, repaired and had the freezer running again within an hour. Great experience, great service! Would recommend to anyone, commercial and residential.Review from Michael B
5 stars02/02/2024
Very happy I found these gentlemen. They came out the very next morning and had the oven part on hand, and fixed all in short order. Very professional, very friendly...they are now my go to guys for all my appliances. I recommend!Review from Nicola J
5 stars12/13/2023
Great service. ****** was prompt, communicated what was wrong and how he was going to fix it.Review from Marti O
5 stars08/16/2023
These guys were fantastic. Our tech ******(?) was quick and thorough. All the igniters on my ***** 4 burner with side burner went out. It needed a whole new wiring harness. They were the only BBQ place that returned my request for service. They were able to come out, evaluate the problem order the parts they needed and come back and fix it all in about a week. Pretty impressive. Since they do repairs on all kinds of appliances I will keep their number handy for sure!!Review from field s
5 stars08/10/2023
Great service, prompt & very friendly the owners are very knowledgeableReview from Richard U
5 stars07/08/2023
My Thermador oven was not heating I contacted R&J preventive maintenance at 12pm and technician was at my home in a 3 hour window called 30min before arrival consultation was free with repair. Everything that was explained by ******* went exactly as he said technician ****** was a very respectful and helpful . My Thermador was up and working again within a hour and I received 6 months warranty parts and labor on parts that the company used to fix my oven.Review from robert n
5 stars06/26/2023
***** was not working. R&J responded to my inquiry with 15 minutes and a tech was working on it less than 2 hours later ***** was fixed an hour after that. I was happy.Be aware the firm does not take credit cards
Customer Review Rating
Average of 8 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.