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Find a Location

A-Ok Auto Body Inc has 1 locations, listed below.

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    Business ProfileforA-Ok Auto Body Inc

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    A-Ok Auto Body Inc is a full services auto body and collision repair business, Services include Auto Body Repair, Heavy Duty Collision Repair, Paint Repairs, Computerized Unibody, Frame, Laser Measurement, Alignment System, Detailing, Glass Replacement, Quality Paint Finishes, Custom Paint Jobs, Uni-Body Straightening, Full Frame Straightening, Welding, Scratch Removal, Expert Color Matching, and Dent Repair.

    Business Details

    Location of This Business
    5805 S Archer Ave, Chicago, IL 60638-1646
    BBB File Opened:
    7/9/2021
    Years in Business:
    3
    Business Started:
    6/8/2021
    Business Incorporated:
    6/8/2021
    Type of Entity:
    Corporation
    Number of Employees:
    4
    Business Management
    • Ms. Sylvia Razo, Office Manager
    • Mr. Ricardo Alcantara, President
    Contact Information

    Principal

    • Ms. Sylvia Razo, Office Manager

    Customer Contact

    • Ms. Sylvia Razo, Office Manager
    • Mr. Ricardo Alcantara, President

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I came to shop and dealt with owner *******. I have worked in body shops for years and ******* is aware of that. I had rocker panels installed by this shop a couple years ago. This past November I noticed some bubbling on bottom of rocker. I brought back to shop and showed *******. I explained to him that he needs to take it all the way down to see whats going on so it doesn't come back. He charged me $1400, Fast forward 3 months and paint is bubbling again. I took back to ******* and he said he needs to take body work all the way down to see if it needs a cab corner now. I told him I paid you $1400 take down all the way first time but you didn't . They cut corners instead of doing the job they were paid to do. I asked ******* to correct, I was also willing to give them some other work to do on my truck. He said he would write up an estimate and get back to me . He ignored me for over a month. Every time I would call him he would tell me he is busy and is working on estimate. After a month I finally get a hold and asked if he wrote the estimate. He said I dont have f****n time , I told him I find it hard to believe that hes not writing estimates for his other customers as well and hes intentionally ignoring me because he already has my money. He then told me to come and get my f****n money. I showed up the following day to pick up my money and he refused to pay me after driving far. He clearly wasted my time and his employee started threatening me if I didnt leave. I called the police and they suggested I take him to court. I am currently in the process of taking them to court, do not trust the shop or have them do any work for you.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Saul Z

    5 stars

    09/22/2022

    ******* did an amazing job painting my truck. Everything was done on time and with supreme quality. Definitely recommending my friends and family.

    Local BBB

    BBB of Chicago & Northern Illinois

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