Customer ReviewsforInsure On The Spot

I contacted insure on the spot to change a vehicle on my policy and had to pay an extra thousand dollars. A week later they kept calling for me to pay my up coming monthly payment that was supposed to be due on the 5th of every month. I asked can I switch the due date because I just paid them a lot of money and they told me no. Since I couldnt pay it on that day I paid it days later and they took my $400 and terminated my policy. This company doesnt value their customers all they see are dollar signs. I would not recommend them for nothing in the world.

****** stole my money. Renewed with them but once I found out they doubled my premium I cancelled. Said I had to send a letter which I did and waited. After a month of waiting they said they never got the letter and I had no refund coming. Was only insured with them a day before I switched to progressive but I have no refund coming. Bet they are out of business in 6 months. Scammers

If I could give zero stars I would. This was the worst insurance agency I have ever encountered. I started a policy and my husband was excluded. I tried to call and have it rectified after waiting on hold for 1hour and 45mins, but all the reps seemed to not be knowledgeable enough to assist.I called the very next day only to be told I could not get a refund. Please save yourself the head and go with a reputable insurance company.

0 stars for this one, I started a policy for my wife and I the paperwork was sent via email paid in advance ****** they excluded my wife so I called them on it they wanted to charge me almost double so I cancelled the policy the very next morning now it has been a month and still have no notes in their system about returning my money. I have gotten several different stories now and yet no money back yet. The customer service is terrible and rude.i would not recommend this company to my worst enemy.

my name is ***************************** i was scam and thinking I had the same policy they stated on a policy only paid $131 and I paid two something they also raised my policy from 140 to 174 where can I file a complaint on them I would like my money back

Insure on the spot is the kind of Insurance company who hold it's own. For the customer it's like proof of ************************* far as protection coverage for Brand new ride, No one would choose Insure on the spot.But if you had no plates, no sticker, and no driver license, they would be more than happy to offer you cheap and affordable car insurance. (NOT COVERAGE).People know why they use Insure on the spot. I'mma give them 3stars cause I know who they are, and I know why I used them.

I was renewing my policy and was quoted 2 different prices. I was told last year when I renewed to make certain changes andIwillreceivemorediscountssinceIpay in full. I made those changes and proceeded to pay online, in which I could not. I called in spoke with ******************************* and she was very short with me. I paid an hour later she called me saying her name was ***** and I had to pay an additional $410. She said because I changed the policy and I have 2 -3 weeks to pay it .I tried to tell her I couldn't really talk due to being at work since I knew it would take time to handle this situation. She was very unprofessional and told me she was putting a supervisor on to void my payment. I told her not to and I will be calling when I get off work. Words got exchanged more as she became more rudely. I hung up and found out that she did in fact void my payment when I called back

I had Insure On The Spot when I was involved in a car accident in 2020. My children and I was rear ended from the back by an suv. I filed a lawsuit and still to this day my lawyer is going back and forth with them. I would not recommend them too nobody

I have had Insure on the Spot for the last two years and have not had any issues with their service. However I recommended a friend to Insure on the spot and she has had nothing but issue with them. ************************* is the friend I recommended and her car was involved in a hit and run accident when her daughter had the car while it was parked. ***************************** car has been in storage since March 17, 2023.First Insure on the spot denied her claim stating her daughter was a resident and frequent driver of the car, ******* proved her daughter had her own address with leasing information and provided the police report to Insure on the spot. ******* was then approved for her car to be fixed, and asked to call when the car shop was ready two day prior to the date. She called and now Insure on the spot stated her claim was denied, due to no police report which was provide earlier. Now she is still waiting on an appeal and approval for her car to be fixed to this day June 20, 2023 with no responses from Corporate. ******* stated wait times are longer than an hour for some to even answer the phone.This is very concerning to me as this can really have an impact on your life as a working adult.Has anyone else experience anything like this with Insure on the spot?

These people put a at fault accident on my record after I followed all steps police report report of being hit because I wasnt the one who hit anyone! I filed a claim and went thru h*** just to be marked as thw at fault driver? Not to mention money hungry and terrible policies. DONT GO HERE PLEASE