ComplaintsforC & C Complete Auto Repair LLC

• Initial Complaint

  05/07/2024

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  I've taken my car in for repair on the rea wheel Barings replaced on both sides so the owner called me stating that i need additional in addition to replace my rotors and Brakes. i told him that i didn't need the service that my brakes are not a year old and fairly new. he stated that my car was on the lift and that he has other cars waiting so i need to decide what i was going to do he stated that they were bad witch was a lie. so when i agreed and time to pick my car up i asked him to show me what was so bad with my brakes he went in the back and retrieved some old parts that didn't come off my car. i showed him when i ordered the brakes an rotors in august 2023 not a year old He said that he will not give me my car unless i paid .he doesn't accept credit or debit only cash so i paid . 840 that's his way of keeping money under the table i didn't trust him so i had another shop inspect the work that was performed and it wasn't a good job. i tried taking my car back an he keeps giving me the cold shoulder as if he doesn't want to **** with me after taking my money . I'm going to file a police report i don't think that the mechanic are certified and they are just taking advantage of people. even small business accept debt and credit he needs to be investigated.

• Initial Complaint

  03/05/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Took my car to get looked at was told the problem was paid went to pick up my car same problem was told it was something else I had to pay for did that pick my car up and was having the same problem I had already paid them for. Ask who worked on my car and if I can see they ASE and give the name of the owner cause at this point they was getting over on me was told they dont have to show or tell me anything to remove my car off they lot so they just took my money.

  Business response

  04/12/2023

  Good afternoon, 
  
  Please accept the attached response to the complaint that was submitted on 03/05/2023. 
  
  Thank you, 
  
  **************************;
  Owner & Manager 

• Initial Complaint

  12/09/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I went to get my car fixed on 10 19 for a head gasket and a radiator he charged my **** I gave a deposit he said give him a few days it was 4 or 6 day's I came there picked it up I said can I see the old part's he said he exposed them I said wow my horn was not working I went back said it was working when I left it here so they blew a fuse now he fixed it I left 3 day's later back smoking oil everywhere I went back ask him to look at this he said let the old oil burn off it's going to smoke I said no he got mad using his fingers to talk in my face I called the cops they said take him to court he said just let me fix it I said I need my car for work he said I'll pay for you to go to work leave the car come get it in 2 day's it worked for a week I called him he said you need 200 More dollars for another piece I said omg no I took my car put it in the back of my house because it won't stop smoking to much oil I called the cops again he said that car can catch on ???? fire now I ask for my money back he said no just bring the car back again I didn't trust them please help me

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