Business ProfileforChicago Auto Recon Inc.

On August 9, 2023 I took my 2022 *** in for a repair on a dent from being rear ended to Chicago Auto Recon Body Shop. The third-party insurance accepted the responsibility for the accident. About 3 weeks later the body shop calls me saying there was more damage under the dent and that they needed to ask the insurance to cover it. They call me on October 6th saying my car will be ready to be picked up on Monday, October 9, 2023 however that I had to pay about $3,000 to get my car back because the insurance did not cover their labor fees. i did not pick up my car since I did not have that money and was never told that I needed to pay anything. This is what insurances are for so that people don't get overwhelmed with getting their cars fixed. Chicago Auto Recon put a lien on my car and on November 6, 2023, my bank, *********** repossessed my car. They paid Chicago Auto Recon $8,450 in storage fees. They paid them $250.00 per day when in the body shop, they have a sign saying storage fees are $150.00 a day. This is not the issue. The issue is that the body shop claimed there was more damage. If I can show you a picture of the dent. I do not believe there was more damage. I believe this body shop knows how to deceive their clients and the insurance companies to gain more revenue. They never told me that i needed to pay for anything. they claimed I sign off on this and that is not true. The only thing my daughter signed was to release the car to them. I would like my car back. if they can return the storage fees to *********** so that I can get my car back. They did this knowing I did nothing wrong but take my car in to get fixed. This shop was recommended by the insurance company, ***************** Insurance. I filed a complaint with **** and ***************** stated that if there were more fees needed to be paid that they would as long as they got another invoice. I asked Chicago Auto Recon to do so via email and they never did. I never received a bill from them.