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ComplaintsforGarcia's Auto Parts and Supplies
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Complaint Details
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Initial Complaint
06/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I took my car to have the breaks change, by the time I had to pick it up, the car was not starting, at the shop they said it could need a new battery, I said I just got one not long ago. So they told me its must be a coincidence.They jump started with another car. I also had no gas so stopped at the gas station, as I tried to turned it on, the car wouldnt start. So I open the hood just to find out that the battery in it, wasnt mine. I know because I had it installed in a different way and marked it. I went to auto zone where I get my batteries and my guy asked me, what happened to the battery We installed not long ago, he said the battery in my car wasnt even the right one for my car. So I had to buy a new one. Then obviously asked around and soon enough a lot of people had the same complaints about this place. I probably need to get my new breaks looked into because they are probably not even new.Business response
06/02/2022
Im sorry you had a terrible experience. Im having trouble finding you in our records. Are you sure this was the shop that it happened to you? Can you provide a receipt please? Thank you
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.