Business ProfileforThe Federal Savings Bank

I was working with ******* on a refinance. He told me continued lies to get me agree to sign documents and pay $810 in pre paid closing fees. He told me I would qualify for an fha refinance as he said the limit is 766k. After numerous conversations he promised me he looked into everything and we were fully approved and he talk to FHA to make sure everything was accurate so we signed the so we signed the documents and paid the fee. We later learned we were lied to and he never checked into anything and in fact our county limits was only $515k not the 766k shown in the attachment and we dont qualify for any refinancing as we were already at the limits. We never would have signed documents or prepaid for fees if we were told the truth in the first place. ******* was fired by federal savings and we were told by his boss ****** he did this to numerous customers and this is why he was let go. ****** then took over our case and we explained everything to him and asked for a refund as there is nothing we can qualify for and we never would of wasted $810 for no reason as FHA limits are not what we were told by Federal savings. After 3 weeks it took ****** to look into our file he agreed we were told wrong information and there is nothing we can do as we are already at FHA limits of 515k and no idea where they got the 766k in the beginning. He said he could only refund $61 because we signed the documents. When in explained we only signed them based on the lies we were given he basically said that was too bad and nothing he could do. I am requesting federal savings refund the entire $810 based on the multiple information I have sent them proving we were completely lied to in order to sign these documents and pay the fees.