Customer ReviewsforCentury City Baths & Windows

Worked with ***** on a tub replacement. He was great - really quick, was honest about what needed to be done & got the crew out here 3 days later. The crew we had on site was amazing too - they were so fast (4 days total) and left the space cleaner than when they got there. I'm thrilled with the results!    

My main complaint isn't really about the work, but the owner's response to is***s with the work. We had them renovate 2.5 baths - pretty big job. We had one tub converted into a shower with a glass partition. I foolishly signed off on the final paperwork before closely inspecting the work. What I did not notice is that when they replaced the tub with the shower, the shower comes out about 6" farther than the old tub did. I think maybe they did not account for the size of the curb? Anyway, the center of my toilet drain is now ****" from the shower partition, which if you were installing a new toilet, from what I've read would not even be up to code. So I think, bummer, I am going to need to get this toilet moved over a few inches. I text the owner with a picture and explain the is*** and he replies saying that it is "...impossible to move the toilet." Okay... So his offer to fix this is to put in a smaller toilet, which does not even make sense. If my shoulder is smashed against the shower partition on a regular sized toilet, it will still be smashed against the partition if I am sitting on a smaller toilet. All around odd suggestion. Then he says he can remove the partition. Obviously that would look awful and then I would just have a shower curtain draped over my shoulder when using the toilet. Also a bad suggestion. So I ask again why they cannot move the toilet and he basically said that it is too much work and they won't do it. So I am pretty agitated at this point and say if he doesn't offer a reasonable resolution I will post complaints about the work (which I didn't really want to do). He threatens to *** me for that! Is it even legal for him to say that? Anyway I figure the last thing I want to do is let this guy in my house again so I hired a plumber come out and move the toilet. It took two hours and cost less than 2% of the cost of the remodeling job. Lawsuits are not a substitute for customer service!

We decided to remodel our upstairs bathroom . We had two face to face planning meetings with PJ to define the scope of the project . PJ was very helpful identifying things we needed to consider . The project went very smoothly and the quality of the work by **** and **** was exceptional . We were extremely satisfied with the results and would highly recommend Century City Baths for a bathroom remodel .

Everything started out just fine, from the sales pitch to workers coming and going on time for a **** days until the day of completion.I was very excited to finally start using my new shower. As I started using it I noticed few things that popped out to me and not just little things. I've contacted them multiple times to PLEASE COME AND FIX but no response, no call back, no reply to my texts....ghosted. 1. I noticed there was a crack on the tile right where theyve installed the my sliding door, Im sure crack was there during the installation but theyve neglected to let me know about it. 2. Other major thing Ive noticed that step to the shower is not properly pitched which makes the water to fill up on the step eventually flooding the Bathroomfloor after one takes a shower there.3. After only 4 days of using the shower area some spots on the floor of the shower and walls started to get yellow, yellow spotting here and there. Initially talking to sales person, Pj and ******, he informed me from the beginning that these materials they use will never have any problems with yellowing, rust, rotten, mold etchowever that was not true, Later I was informed the workers did not seal it properly and now i'm having yellow spots...4. There was couple spots where theyve missed grout filling I've literally have holes unfilled with grout.blows my mind 5. Poor calculation of tiles on my shower wall. Due to poor calculation of tiles I have little tiny pieces of tile attached at the top of walls. Also lied about not working with Contractors when clearly I had contractors, They've told me themselves..wow and here i'm was planning on recommending them to my parents bathroom work but NO WAY

Got 2 bathrooms remodeled by them. Paid over $2k for a shower door that hangs over the edge of the shower, letting any water that hits it drip straight onto the floor. Now I'm stuck mopping puddles anytime I use the shower.