Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Not BBB accredited

Additional Information for Green Thumb Industries

View full profile

This is a multi-location business.

Find a Location

Green Thumb Industries has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Green Thumb Industries

      325 W Huron St Ste 700 Chicago, IL 60654-3638

    • Green Thumb Industries

      2703 Broadway St Quincy, IL 62301

    Location of This Business
    325 W Huron St Ste 700, Chicago, IL 60654-3638
    BBB File Opened:
    3/30/2020
    Years in Business:
    9
    Business Started:
    2/11/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • GTI Rock Island, LLC
    Related Businesses
    Business Management
    • Mr. Ben Kovler, Founder/CEO
    • Rachel Albert, Chief Administrative Officer
    Contact Information

    Principal

    • Mr. Ben Kovler, Founder/CEO
    Additional Business Information
    Advertising Review

    BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

    On 12/01/2023, BBB contacted the business regarding their advertised products on their website. The BBB has asked the business to substantiate the health claims regarding the products being sold on the site. Also, the business advertised a price comparison with slashed pricing without disclosing what the comparison is based on as required by BBB’s Code of Advertising.

    The business advertised the following product on their website:

     

    https://rythm.com/products/flower

    “SATIVA

    Stimulating and uplifting.

    INDICA

    Soothing and grounding.

    HYBRID

    Balanced and all-encompassing.”

    https://dogwalkersprerolls.com/strains/brownie-scout/

    ”BROWNIE SCOUT - May Temporarily Provide: Euphoric mood boost, clean and clear mind, relaxation, & pain relief.”

    https://dogwalkersprerolls.com/strains/tangie/

    “TANGIE- May Temporarily Provide:  A cerebral effect that is both energetic and uplifting, promoting energy and productivity.”

    https://dogwalkersprerolls.com/strains/blue-dream/

    “BLUE DREAM - May Temporarily Provide:  Focus, creativity and relaxation.”

    https://iloveincredibles.com/edibles-edi-fication/know-thy-edible/

    ”while cannabinoids unlock the different types of effects you feel in your body and mind. When you eat an edible, cannabinoids are metabolized by the liver instead of the lungs, delivering a delayed, more intense effect than smoking.”

    https://beboe.com/products/

    “INSPIRED GUMMIES

    Effect: Social, Euphoric, Energetic

    Downtime PASTILLEs

    Effect: Mellow, Relaxed, Balanced, Blissful

    Sweet Dreams Pastilles

    Effect: Sleepy, Restful, Cozy Vibes”

    https://www.doctorsolomons.com/products/lotions

    “Rescue

    Help put pain on pause. Emergency relief to soothe flare-ups faster than you can say ‘SOS.’

    Restore

    Everyday relief to aid chronic pain, help reduce inflammation, and put that pep back in your step.”

    https://www.doctorsolomons.com/learn/transdermal

    “Proprietary

    Transdermal Formula - For full-body relief, cannabinoids need to penetrate beneath the top layer of skin and reach the blood vessels. That’s why Doctor Solomon’s proprietary transdermal carrier uniquely delivers cannabinoids to work beyond the surface for potent and systemic relief.”

    -              List of health claims need to be substantiated.

    The BBB Code of Advertising States:

    34. Claimed Results

    Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. 

    As of 12/19/2023, business has not responded to BBB emails, modified or substantiate the information on the  website.

    Service Type

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.