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          Find a Location

          Motorola Mobility has 21 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Motorola Mobility

              222 Merchandise Mart Plz Chicago, IL 60654-1103

              BBB Accredited Business

            • Motorola Mobility

              1601 S Mo Pac Expy Ste 100 Austin, TX 78746-7010

            • Motorola Mobility

              11000 NE 33rd Pl, #340 Bellevue, WA 98004-1441

            • Motorola

              4600 Pleasant Hill Rd Memphis, TN 38118

            • Motorola Mobility

              28 Village Ct. Glen Carbon, IL 62034

            Business ProfileMotorola Mobility

            Cell Phone Supplies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            222 Merchandise Mart Plz

            Chicago, IL 60654-1103

            Visit Website
            (800) 734-5870

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.14/5

            Average of 71 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            312 complaints closed in last 3 years

            129 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/27/1943

            Years in Business: 96

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Motorola Mobility sells cell phones.

            Products & Services

            Cell Phones, Baby Monitor, Car Speakerphones, Projector, Game Pad, Game Pad

            Business Details

            This is a multi-location business.

            Find a Location

            Motorola Mobility has 21 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Motorola Mobility

                222 Merchandise Mart Plz Chicago, IL 60654-1103

                BBB Accredited Business

              • Motorola Mobility

                1601 S Mo Pac Expy Ste 100 Austin, TX 78746-7010

              • Motorola Mobility

                11000 NE 33rd Pl, #340 Bellevue, WA 98004-1441

              • Motorola

                4600 Pleasant Hill Rd Memphis, TN 38118

              • Motorola Mobility

                28 Village Ct. Glen Carbon, IL 62034

              Headquarters
              222 Merchandise Mart Plz, Chicago, IL 60654-1103
              BBB File Opened:
              1/1/2000
              Years in Business:
              96
              Business Started:
              9/1/1928
              Business Started Locally:
              9/1/1928
              Business Incorporated:
              5/24/2010
              Accredited Since:
              1/27/1943
              Type of Entity:
              Corporation
              Alternate Business Name
              • Motorola Mobility, Inc.
              Business Management
              • Mr. Rogerio Fragale
              Contact Information

              Principal

              • Mr. Rogerio Fragale

              Customer Contact

              • Mr. Rogerio Fragale
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              313 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/22/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              My phone as steadily had issues due to manufacture defect that after 4 phone calls and being dodged by Motorola. They said a manager would call me and never did. My problems have hit a peak causing my phone inaccessible due to a manufacture defect despite being reassured by Motorola that my problem is cosmetic only, and would never effect my phone. I originally called them and asked why their screen protector (that if taken off breaks their warranty) allows grease to seep through the sides. After being dodged by Motorola for 6 months it has finally damaged my phone beyond repair. repairs that they demand i pay for The representative i talked to today, 7/22/2024 told me that i was wasting his time despite him getting paid by the hour to talk to me, and me wasting my time being told that it's my own fault the phone was poorly built. It will be an effort of mine to explain to everyone in my industry why this company needs to be avoided and use my phone as an example why. By far the worst tech company in the modern era
              Read More
              Read 312 More Complaints

              Customer Reviews

              71 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Elaine R

              08/01/2024

              Absolutely the worst customer service in regards to repairs. Sent in for warranty repair for pixel issues, received razr+ back with front screen popping off, called them immediately regarding this issue and now they want me to send it back for review to see if they will cover it under warranty or if I will have to pay to fix their mistakes.
              Read 70 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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