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Find a Location

Kids Empire Chicago has 1 locations, listed below.

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    Business ProfileforKids Empire Chicago

    Childrens Parties

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4938 S Kedzie Ave, Chicago, IL 60632-3042
    BBB File Opened:
    12/14/2021
    Years in Business:
    4
    Business Started:
    10/16/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Michael Herrera, Managing Member
    Contact Information

    Principal

    • Mr. Michael Herrera, Managing Member

    Customer Contact

    • Mr. Michael Herrera, Managing Member
    Additional Contact Information

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/07/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    The staff and the night manager are extremely rude! They close when they want too and talk to people as if they are nothing! Someone really should do a undercover customer visit at night to witness the madness that goes on in there

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    karina m

    1 star

    02/07/2024

    Ive been to the location about 3 times and this will be my last. The employees are rude from the time you come in and act like youre disturbing them when you ask something- theyre just on their phones. The employees are racist - I over heard them saying racial slurs to a Hispanic couple. Poor customer service at this location. One of the reasons why I would come here was because my 2 year old would be able to play in the small kid section but today we were told he couldnt play in there anymore. Its only for babies and toddlers who still wear a diaper. Hes only 2 years old. Come on now. The place needs some serious cleaning. The dust ***** everywhere are out of control and everything looks very dirty. There are several complaints on the website and nothing is being done about it.

    Local BBB

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