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College of Dentistry has 1 locations, listed below.

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    Business ProfileforCollege of Dentistry

    College and University

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    801 S Paulina St Ste 301, Chicago, IL 60612-7210
    BBB File Opened:
    9/12/2007
    Business Management
    • Mr. David Clark, Associate Dean for Patient Services
    Contact Information

    Principal

    • Mr. David Clark, Associate Dean for Patient Services

    Customer Contact

    • Mr. David Clark, Associate Dean for Patient Services

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/10/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I went in to the *** College of Dentistry for an oral surgery consultation (Sept 2023) which was supposed to only have a $20-30 co-pay. I was very clear that I didn't want to incur any additional out of pocket expense. They said they needed to do an x-ray, but that it was fully covered by insurance. No followup was required after the oral surgury consult because it was only a precaution (suggested by a dentist there) and it turned out that everything was fine, so I checked out and left with no indication of other fees. Then, when I went back months later to see my regular dentist, they told me that I have a $340 balance for that x-ray, although I never received any bill or any indication when I left that I would be billed. I went in to try to clear this up but they said they couldn't do anything and would have a supervisor call me. I asked for a copy of the receipt (i agreed to pay the the $24 consult co-pay) and list of charges, and what they gave me still doesn't have any itemized indication of what they are billing me for, just a $340 balance. I am still waiting for that call from the supervisor, but I am not optimistic. I tried calling them but the mailbox is full. This is the worst customer service I have ever experienced and wish to let others know about their predatory business practices.
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    Customer Reviews

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