ComplaintsforLightStream
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/17/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Please DELETE the fraud Account from my credit Report does not relate to any transactions that I have made. DELETE / REMOVE ACCOUNT Immediately.The credit bureaus keep disrespecting the law . I have showed them multiple times how they are violating the FAIR CREDIT REPORTING ACT .According to 15 U.S.C 1681s-2(a)(1)(A) and (B)to report inaccurate informationPlease DELETE this information from my credit report, pursuant to section 611 of the Fair Credit Reporting Act, 15 U.S.C. 1681i, and send the required notifications to all furnishers of this information.According to 15 USC 168i(15) the credit bureaus have to modify or Delete fraud Account that are not reporting accurately. According to 15 USC 1681b(1) the credit bureaus dont have no written permission. According to 15 USC 1681 have the right to privacy According to 15 USC 168s- 2 A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate . (B) Reporting information after notice and confirmation of errors According to 15 USC 1681 I have the right to privacy According to 15 USC 1681s-2 A person shall not furnish any information relating to a consumer to any any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. (B) Reporting Information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency (i) The person has been notified by the consumer, at the address specified by the person for such Notices, that specifies information inaccurate, and (ii) the information is, in, fact, inaccurate. Inaccurate Information on my credit report is causing me financial distress SUNTRUST BANK DBA ** Amount:$50229 Date:4/10/2024 Acct#*********************************- Amount:$50229 Date:4/10/2024 Acct#**********Business response
06/17/2024
"We noticed that you've filed a complaint (ID: ********* concerning a substantial charge associated with Lightstream. We wanted to clarify that we are a provider of live-streaming software services for businesses, podcasts, talk shows, and console gaming.
Our charges do not exceed $480, as outlined in our pricing plan here: ************************************************.
Considering the large sum mentioned in the complaint, it's possible that you might have unintentionally lodged the complaint against our page, thinking of a similarly named loan company, LightStream (*********************************************************************************************************)."Initial Complaint
10/16/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Acct Name: ********************** amount: $52435Date Opened: 4/12/2023 Acct #**********The credit bureaus keep disrespecting the law . I have showed them multiple times how they are violating the FAIR CREDIT REPORTING ACT .According to 15 USC 168i(15) the credit bureaus have to modify or delete account that are not reporting accurately. According to 15 USC ****b(1) the credit bureaus dont have no written permission According to 15 USC **** have the right to privacy According to 15 USC 168s-2 A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate .(B) Reporting information after notice and confirmation of errors According to 15 USC **** I have the right to privacy According to 15 USC ****s-2 A person shall not furnish any information relating to a consumer to any any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.(B) Reporting Information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency (i) The person has been notified by the consumer, at the address specified by the person for such Notices, that specifies information inaccurate, and (ii) the information is, in, fact, inaccurate. The credit bureaus have no respect for the laws.Someone needs to hold them accountable for this.Initial Complaint
05/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Light stream had approved me for a personal loan and asked for all my personal information such as routing numbers account numbers debit card numbers. They told me the **** was holding my loan until I payed $999.00 when I refused manager yelled at me and they fraudulently took over $2,000 from my account. This is a deceptive and fraudulent scam companyBusiness response
05/05/2023
Hi there! This customer has ** confused with another company, so we'd like to have this removed. They are clearly referring to *************************************, which is a financial lending company. We are not affiliated with this company in any way and do not provide loans as this person is referring to. We are a live streaming technology company and our website is: ***********************************
If any further clarification is needed, please don't hesitate to reach out.
Sincerely,
*********************
Director of Customer Success - **********************
*******************************
************
Initial Complaint
10/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a subscription from this company in August of 2020. I sent the first email to discontinue the subscription on April 12, 2021. I have sent several emails to stop the subscription, but with no response. They continue to debit my account in the amount of $25.00 each month. The phone number on file is not correct and I am getting no response. I have reached out to my bank as of 10/2/22 and asked them to put a stop payment. However, I want the money refunded to me from May of 2021 until now in the amount of $375.00.
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Customer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.