ComplaintsforAstoria Tower LLC
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Complaint Details
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Initial Complaint
07/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The heating and air conditioning have broken in my apartment for almost the entire year, management will not fix it or provide any updates or possible solutions to the problem. We have put in serial maintenance requests however the problem has never been fixed. I have requested a rent deduction due to the lack of service. The building management will now no longer return our calls or emails and refuse to meet in person. The building manager herself is very hostile and disrespectful and has stopped responding to emails.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.