ComplaintsforSuccess Properties, LLC
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Complaint Details
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Initial Complaint
03/18/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
No one will answer my calls or texts.the siding is buckling on two different sides of the house and it's needs to be fixed before the squirrel's get in my houseInitial Complaint
03/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had contacted the company on October 12th on their home page via Maintenance request because they were not answering my calls regarding terminating my lease. I ended up leaving them a voice-mail mid October saying I will be moving out November 11th, after already paying all of November's rent. I got a phone call on November 10th from a man named ****** who said he saw that I said I was going to be moving out the following day. He told me I did not put a notice of vacant within the time frame, however I showed him my multiple attempts to contact someone from their offices. He said he was willing to work with me and return half of my November's rent. I was in contact with the company until I returned my keys to the house. Once I returned their keys they stopped contacting me. By November 20th they had already has new tenants in the building. The building itself is covered with mold (I have pictures on how they Rented me the building) My daughter went to the hospital over 10 times over the year we lived their due to a consistent cough, assumingly caused by the mold. I have contacted them over 50 times via email, texts and calls but they have not responded regarding my owed money. It's been past 3 months now and I have not been shown the least bit of common decency.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.