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ComplaintsforOligo Referral
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Complaint Details
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Initial Complaint
08/01/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On June 9th I paid $375. to Oligo based on the promise of min 3-4 leads per month for period of one year. Company was to provide real estate leads per month with a second charge of a 20% referral at closing. I agreed, signed up and waiting for an onboarding session for them to get the zip codes that I work for the referrals. After approx. 2 weeks, I reached out talked to someone, and got finished with sign up. I then waited another almost three weeks and reached out asking about getting leads and was told sorry this has been escalated and we'll get back to you. Three emails later and nothing. I asked for refund as they have not fulfilled their end of the agreement and cannot get an answer. Ripped off and as a realtor getting back into the business...I do not have $400 to throw away.Initial Complaint
07/24/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I had paid Oligo Referral $375 for an initial fee for them to provide me with real estate leads on June 2, 2023. I was promised a 45 day trial period. If after 45 days I wasnt satisfied, I would get my money back. After 30 days, I received zero leads, so I called my sales **** ***************************** and wrote her an email stating the same on July 4. Both **** and ********************* (Customer Success Executive) responded with a promise to deliver leads. I received two leads but neither were legitimate leads. The phone numbers provided were not connected. I wrote **** and ****** back stating as much. On July 12 ****** wrote back stating they will attempt to correct the issue and provide me better leads. After not hearing from them for 3 more days, I requested a full refund in writing on July 15, then again on July 18, and 19. They have not responded via email and their telephone numbers are disconnected.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.