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            Business ProfileMaroon Financial

            Credit Union

            Contact Information

            5525 S Ellis Ave Ste C

            Chicago, IL 60637-1401

            (773) 702-7179

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            5525 S Ellis Ave Ste C, Chicago, IL 60637-1401
            BBB File Opened:
            9/12/2007
            Years in Business:
            29
            Business Started:
            1/1/1995
            Business Started Locally:
            1/1/1995
            Alternate Business Name
            • Credit Union At The University
            Business Management
            • Steve Wroblewski, Manager
            Contact Information

            Principal

            • Steve Wroblewski, Manager

            Customer Contact

            • Steve Wroblewski, Manager
            Additional Contact Information

            Fax Numbers

            • (773) 702-2903
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to choose a new bank or credit union

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            12/30/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            11/03/2022 I filled a fraudulent dispute due to someone using my debit card number for merchant Home Run inn. I received a provisional credit until the investigation is complete and a new debit card was issued, so on 12/18/2022 someone used my debit card number for an olive garden order for the amount of $590.26, so i was informed to file a dispute for the amount by bank representative ***** which i did, I sent the Fraud affidavit to *********************** by email which i sent 11/28/2022 him a email asking for an update which he didn't respond to, so on 12/30/2022 i went into the branch to get a new debit card. I was informed that at this time that the bank could not issue me a new debit card, when i asked *************************** why he could not issue me a new debit card, He stated that he would have to contract that back office and that it would not be today because hes about to get off in 6 minutes and that i was being inconvenient that i would have to wait until 1/03/2023 to get help with this issue because the bank was about to close in 6 minutes, I asked him if i could speak with a supervisor he stated that no one was there that everyone was out of the office until 1/03/2023. so, i proceeded to the bank teller to withdraw cash, but i noticed that it was someone at ************** desk looking at my account with him at this time. so, i continue to say excuse me excuse me excuse he continued to ignore me, so i start walking toward this person saying excuse me are you a supervisor very nasty he replied yes. I explained to him that ************** refused to help me because he had 6 minutes to get off work and if he could explain to me why a new debit card could not be rolling his eyes at me looking up or to the side instead of looking at me and adding my concern, I asked him his name he stated *****. we could not issue a card because of the concerns we have with the account and at this time you have to wait until the investigation is complete very nasty. The people here are so unprofessional

            Customer Reviews

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            Local BBB

            BBB of Chicago & Northern Illinois

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