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Find a Location

Enova Financial Holdings, LLC has 1 locations, listed below.

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    Business ProfileforEnova Financial Holdings, LLC

    Data Analytics

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    CFPB Fines Repeat Offender Enova $15 Million for Violating Order, Deceiving Customers, and Withdrawing Funds Without Consent

    The Consumer Financial Protection Bureau (CFPB) in the District of Columbia has ordered online lender Enova International Inc. to pay a $15 million penalty for widespread illegal conduct including withdrawing funds from customers’ bank accounts without their permission, making deceptive statements about loans, and cancelling loan extensions. Enova paid a $3.2 million penalty to the CFPB in 2019, and was ordered to cease its illegal conduct. For violating that order and continuing to break the law, Enova is now banned from offering certain consumer loans, must provide redress to the consumers it harmed, and is required to tie executive compensation to the company’s compliance with federal consumer financial protection laws.

    For more details, please click here.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    15 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    175 W Jackson Blvd Ste 600, Chicago, IL 60604-2948
    BBB File Opened:
    5/9/2013
    Business Incorporated:
    11/13/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Enova Decisions
    Business Management
    • Jennifer Dewey, SEO
    • Ms. Season Wolfe, Compliance/Legal
    • Blanca Lule, Sr. Compliance Paralegal
    Contact Information

    Principal

    • Jennifer Dewey, SEO

    Customer Contact

    • Ms. Season Wolfe, Compliance/Legal

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/03/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Approximately 9pm 6/20/2024 applied for line of credit at NetCredit.com. Received email denial stating income verification was incomplete. Emailed NetCredit support to resolve system glitch that allow consumer to only input one bank account to verify income, which I direct deposit into two separate bank accounts. Received an email response stating I would be contacted. No one has contacted me. 6/21/2024 Called NetCredit to resolve issue and ******* said there is no way to correct system glitch, and also no one else to get help from to do so. 1. I need resolution asap that removes/deletes/closes my account with all my personal, financial, employment, banking account user name, password from NetCredit system. 2. I took a hard inquiry, 16 point credit report decrease and I need that reversed!
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

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