Business ProfileforTurnbull Law Group, LLC
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning the following:
· Consumers allege that creditors are not being paid even though money is being paid to the firm
· Consumers allege company is holding onto their funds after cancelling or completing the program
· Consumers allege that they are unable to reach anyone for assistance or receive requested documentation
On 5/25/2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints. We are awaiting the business' response. As of 6/19/2023, the business has not provided a plan of action to alleviate the pattern.
BBB requested information from the business such as consumer disclosures that explain fees and examples of written agreements with consumers. The business declines to offer this information. Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business practice.
At-a-glance
Related Categories
Overview
Turnbull Law Group states they provide debt negotiation/relief services in certain states, defend against creditors, assist clients dealing with abusive debt collection practices, and help people file for bankruptcy.
Products & Services
Business Details
- Location of This Business
- 332 S Michigan Ave Ste 900, Chicago, IL 60604-4393
- BBB File Opened:
- 2/1/2018
- Years in Business:
- 6
- Business Started:
- 1/4/2018
- Business Incorporated:
- 1/4/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Turnbull Law Group
- Business Management
- Mr. Christopher Turnbull, Owner
- Contact Information
Principal
- Mr. Christopher Turnbull, Owner
Customer Contact
- Mr. Christopher Turnbull, Owner
- Additional Contact Information
Fax Numbers
- (888) 376-4919Other Fax
Phone Numbers
- (800) 910-0065Other Phone
- (888) 376-4919
Customer Complaints
85 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/31/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
338 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Tamar M
08/21/2024
Turnbull Law Group, LLC Response
08/22/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.