ComplaintsforWest Loop Smile Studio
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Complaint Details
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Initial Complaint
02/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
I had gone here and talked to ********************* and asked him if he had done implants before and he said he had done thousands. And he told me for the initial phase it would be ********* so I borrowed to have it done because it was important to me and in total it was going to eb about *********, He pulled the chips and put teh top and bottom on. And the lab guy was there to help him put it in. He told me I could sleep in them and the next morning I could not put the tops back in, and the bottoms protruded alot. So I went back in and the top was too large but he was unwilling to make any adjustments or provide a refund. i went for a year without the tops and the bottoms were too tall with the wiring and caps and tops implants kept coming off. SO I couldnt really eat. So I went back to him and the last time i went to him I said this is not working out. I paid ********* and he pulled the tips and i was okay to pay for that.. But he wouldn**;t work with me, I went someplace else who said they should be removed and there were 2 parts causing me extreme pain. To do everything with the removal I was quoted *********. I feel taken advantage of as a senior having paid so much money but to have nothing and now to start all over it will cost even more because they new people need to remove his faulty work.Customer response
03/17/2022
Complaint: 16791877
I am rejecting this response because: This business did not do what I paid them too do.
Sincerely,
*************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.