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ComplaintsforKnowledge Square Infoquest Id Services
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Complaint Details
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Initial Complaint
11/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I schedule for a NIN registration to occur on Nov. 25 at 10:30am and paid the $50 fee. Upon getting there, the people operation the registration were not there and I was informed by the 2 women that work at the location that the people running the Knowledge Square operation haven't showed up in months, and that I should get my money back. They also said "People keep on coming, but they don't show up. I don't know why they don't just take it off the website". They do not answer the phone, respond to texts, or emails.Knowledge Square LLC needs to make sure that ever site they have listed on their site is operating and complying with the law. Locations that are not functioning need to be removed from the website.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.