220 Customer Reviews
Review from Julie H
1 star09/18/2024
0 STARS!!! Scam!!!! I thought I was on the actual theater site online, trying to purchase a ticket to a show. The emails come from the theater but apparently I bought the ticket through this so called company!!! The ticket initially was $45 but when I logged in it showed only $80 seats left/available. I didnt want to miss out on the show so I purchased my ticket. NOWHERE did it have service fees or anything. I purchased the ticket and the next thing I know I was receiving a receipt for $100!!!!!!!!!!! It was a 50% increase. I immediately sent an email as a concernno response from them. I called the company today and they told me NO REFUND because I signed and agreed to payment and service fees and they have an agreement with their seller. I never would have paid $100 for this ticket. Im wondering if Ill even be able to get in the door at the venue. Someone should do something with this company. Its a **** and a shame a company takes someones hard earned money. This isnt right and shouldnt be allowed to resell, marking up the cost 50%. I want my money to go to the actual theater, not to this scam of a company!!!!!!!!!!Review from Sherry S
1 star09/10/2024
SCAM DO NOT PURCHASE ANYTHING! I purchased concert tickets ($501) Nov 2, 2023. They immediately charged my card. They sent email saying I wld receive tickets by email on or before 9th of September 2024. Today is the 10th day of concert! Still no tickets, I've done live email, I've spoke to someone from another country, telling me they wld be delivered by 12 pm sept 9th. No tickets, no honest answers and no refund available!! How is this business still operating!? So frustrating!Review from Venus L
1 star09/05/2024
Worst service ever Big scam I was grossly overcharged and still havent received my concert ticket. Im in total distress. Im disabled and sacrificed for that ticket. They said I will get the ticket the day of the show which doesnt sit well with me. Wonder if something happens. At this point I just want my ticket they got the moneyReview from Regie R
1 star08/28/2024
They use shady sales tactics through Emails to rush you into buying tickets for shows at a high ticket price. I spent $378.50 for tickets that would been about $100.00 through other sources.They used the name *******************************Review from Tanya Z
1 star08/20/2024
THIS BUSINESS IS NOT LEGIT!!! THEY ARE SCAMMERS Was told I would receive a refund and never did. 0 StarsReview from Toby G
1 star08/13/2024
On 7/3/2024 I went online to buy tickets for The Lion King at the ************ in ******* on August 4th. Somehow Ticket Fulfillment managed to sell me the same ticket listed on Ticketmaster but charged me $930.96 for 4 tickets. Until I saw the charge on my account, I had no idea it was a resale. No confirmation included $ amounts. They made it look like it was sent from Ticketmaster. These folks are scam artists!!!Review from Michael L
1 star08/12/2024
Terrible company that keeps your money when they don't fulfill your ticket purchase.Review from Evelyn K
1 star08/10/2024
This company is definitely a scam which misrepresent the tickets you are purchasing. We believe we were buying ticket for seats at *************************, ** & after giving our credit card info & the tickets appeared we discovered that we did not have seats.standing room only.We tried to cancel thru the revenue & were directed to cancel transaction thru our credit card which is what we didafter several weeks of dealing with our credit cardour dispute was rejected.We were directed to go to the company directly.which we did & informed that they are secondary ticket providers & that we should have been aware that we were purchasing admission to the venue and not seats!This is a *************** should be aware but as in our case it is probably too late if you are reading this review.It is unfortunate that these companies continue to exist and innocent customers are swindled out of their money and nothing can be done.I give them one star because it was not possible to give them a zero.Be aware and read all the fine print carefully.Review from Sandy T
1 star08/05/2024
Thought they were Ticketmaster! I paid $427.50 for 3 tickets and found out the day before the concert that they only were $45 each! I tried to contact Ticket fulfillment Services and they say they have no record of a purchase from me. I purchased through PayPal and filed up dispute with no resolution as of yet.Review from Mary Ann R
1 star08/05/2024
Charge for tickets started at $18 each for 2 at $36 and at checkout went to $53.50 without being told final price. Tickets are sold at venue for $7 not $18. So $14 tickets ended up costing $53.50. Yes I fell for first website that came up and scammers got me. Do not use Tickets On sale website to purchase tickets. When you call company they off NO recourse other then me doing re-sale and becoming a scammer like them. TIKETS ON SALE is a company that over charges.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.