Business ProfileforExecutive Leadership Support, LLC

Date of Transaction: June 13, 2022 - Registration payment $1,500.00 - paid by Greyhound ****** **** corporate credit card ******* Event: Executive Leadership Forum - ******, ** scheduled for October 5-6, 2022. I have attended ELS conferences in previous years (2017, 2018, 2019), and have never received such unprofessional treatment in the 20+ years of my career. 9/27/2022: received email from ELS advising the conference for the ****** location was postponed to February 28 - March 1, 2023. ELS offered to transfer my registration for this conference date.9/30/2022: responded to ELS accepting the registration transfer to the new date provided for the ****** conference (2/28 - 3/1/2023).My colleague **************** also registered for the October 2022 conference in ****** and received the same email from ELS mentioned above. She also accepted the registration transfer to the conference now scheduled for 2/28 - 3/1/2023.We never heard back from ELS and after multiple attempts to reach someone at ELS, we started tracking down those mentioned in the attached supporting documents, and found they both now work for another company, along with the former CEO of ELS. This new company is **************. Please see the attached documents to help support this complaint.My colleague and I request a full refund of $1,500.00 each for our registration fee. We paid for a service that was never provided by ELS. We have never received any explanation for not returning our calls, emails, texts, and social media inquiries.Please let me know if you have any questions or need additional information. Thank you in advance for resolving this complaint.Please feel free to contact me directly:*************** ********************** mobile: ************