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Find a Location

McKinley Restoration Co. has 1 locations, listed below.

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    Business ProfileforMcKinley Restoration Co.

    Fire and Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/5/2020

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    McKinley Restoration Co is a Residential and Commercial Damage Restoration Specialists. We are also an Insurance Claims Specialists. 

    Business Details

    Location of This Business
    7124 W Higgins Ave, Chicago, IL 60656-1904
    BBB File Opened:
    1/28/2020
    Years in Business:
    9
    Business Started:
    12/22/2014
    Business Incorporated:
    12/22/2014
    Accredited Since:
    3/5/2020
    Type of Entity:
    Corporation
    Alternate Business Name
    • McKinley Water Damage Restoration
    Business Management
    • Mr. Matthew Darrow, President
    Contact Information

    Principal

    • Mr. Matthew Darrow, President
    Additional Contact Information

    Fax Numbers

    • (773) 930-4030
      Other Fax

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/19/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    A man showed up on my patio right underneath my window, without calling the house phone, and without ringing the doorbell or knocking. I actually do not consent to anyone entering the private property outside or inside, but I am stating that he did not give any information. I had to shut and lock the window immediately since I did not know who he was. Within a few minutes I heard that men were on the roof of the house, right above where I was standing. I immediately had to leave the room because I felt that they were potentially trespassing per ******** laws. I was told by another person that left the house, that someone from McKinley had left some type of flier that had not even been sent through the ************* *************** First of all, according to 720 ILCS 5/**** from Ch. 38, par. ****, (3.5) Sec. ****. Criminal trespass to real property. (a) A person commits criminal trespass to real property when he or she: presents false documents or falsely represents his or her identity orally to the owner or occupant of a building or land in order to obtain permission from the owner or occupant to enter or remain in the building or on the land; I will not have strange men on the property without identification cards that can be traced by an ******** ****************** The basis of this lies in law as defined that the person entering the property is not a resident of that property, and cannot prove that he/she has any legal claim to the property or land. Lying by omission is also a crime. If someone does not present any identification when attempting to conduct a tangible business that sells goods in ********, that is also an attempt at subverting the law by omission. Not only did the individual not state his name, I called McKinley Roofing to ask for his name and they would not give it to me. It took some research to find out that McKinley Roofing is associated only by internet link with McKinley Restoration Co.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Darek L

    5 stars

    10/13/2021

    My claim was settled and it's all thanks to your public adjusters. It became such a hassle trying to win my case, but your team came through for me. Thanks for taking the time to do a proper investigation.

    Local BBB

    BBB of Chicago & Northern Illinois

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