Business ProfileforWater Mold Fire Restoration of Chicago

Due to roof leaks, we suspected we had a mold issue in our ceilings that was causing our daughter health issues. We reached out to Water, Mold, Fire Restoration for an inspection of our property and quote on repair. They gave me an estimate on repair if it turns out we had mold and directed us to get the property tested by a mold science company. So I set up an appointment with another company to get the property tested. On the morning of the appointment (9:30am), I was on the way to drop my daughter off at daycare when I received an email from Water, Mold, Fire Restoration. Thinking it was the company that was on the way to complete the inspection, I signed the documents and paid the deposit thinking I needed to complete before the appoint I had with Mold Inspection Sciences *****. When I realized my mistake mixing the two companies up within a couples minutes, I emailed Water, Mold, Fire to explain my mistake and get a refund of the deposit. After an email exchange explaining a $500 cancellation fee, I then I exchanged multiple phone calls over the course of a few days with someone. They insisted on the fact that I signed the contract and would not issue a refund. 5 months later, we do not have any mold issues. I received a call from Water, Mold, Fire about scheduling the job and I explained to another person that I tried cancelling the contract and explained what happened again and still no movement without the cancellation fee. I never intended to sign the contract with Water, Mold, Fire until I had confirmation from Mold Inspection Sciences that we actually had mold. And within minutes of realizing my mistake, I contacted Water, Mold, Fire to explain the situation and even reiterate that if we did have positive results for mold, Id resign the contract and continue with the work. The estimate for the work to be completed by Water, Mold, Fire did not include anything on the exterior, just interior that was only necessary if mold was present, which wasnt present